Empty Nest: Glitch Disables Sensible Thermostats Nationwide

Empty Nest: Glitch Disables Smart Thermostats Nationwide Empty Nest: Glitch Disables Smart Thermostats Nationwide


A software program glitch triggered Nest sensible thermostats around the globe to close off, leaving their house owners on the mercy of the weather. The bug was shipped with a current software program replace. It brought about units to empty their batteries, ultimately shutting down and turning into completely unresponsive.

Customers took to social media and Nest’s help boards to voice their frustration.

@nest very upset…simply boarded a aircraft to go away for the winter in Florida and my nest in NJ is now offline.

— panderegg (@patanderegg) January 14, 2016

@nest any phrase on the massive variety of individuals w low battery inflicting thermostats to go offline? Seems I’m not the one one having issues

— Ed Hunsinger (@edrabbit) January three, 2016

Associated: Google’s Nest Guarantees A ‘Jetson’s’ Way of life (Ultimately)

Google-owned Nest shortly posted directions on easy methods to disconnect, recharge, reconnect and restart the thermostat. In fact, customers who have been at work or on trip could not comply with them, and confronted the prospect of a house which will get scorching sufficient to misery a pet, or chilly sufficient to burst pipes.

I belief nest 2 hold my pipes from freezing @ 2nd house 450 miles from the place I stay; however nest is offline-hope my pipes do not burst #nest #fail

— brad_reichard (@brad_reichard) January 14, 2016

The issue even prompted a number of customers to modify again to an old style thermostat one can purchase on the ironmongery shop.

@tomcoates reside replace. pic.twitter.com/0msjSmAMso

— Kent Goldman (@kentgoldman) November 28, 2015

It isn’t almost as fancy, positive, however there isn’t any probability of a software program glitch the place there is no software program.

NBC Information has contacted Google-owned Nest for extra info on the bug and its response; we’ll replace this text if we hear again.