Uber tries to win again India with improved passenger security
It is no secret that Uber needs to enhance its passenger safeguards and rescue its popularity, particularly in India — sexual assault claims led to a Delhi ban amid worries that the ridesharing firm wasn’t doing sufficient to display drivers and shield riders. Now, nevertheless, Uber has defined simply what it is doing to reassure jittery clients and skeptical governments. On a primary degree, the agency is toughening up screening with nearer seems to be at paperwork and analysis into simpler background checks. It is also establishing an area workforce for dealing with incidents, and an improved ShareMyETA button inside the app (debuting first in India) enables you to ship your employed automotive’s stay place and driver particulars to apprehensive associates.
It wasn’t onerous to see these strikes coming given particulars revealed earlier within the yr. The timing is supremely essential, although — Delhi’s Transportation Division is conducting a listening to on December twenty ninth to determine whether or not or not Uber can resume enterprise within the metropolis. The fledgling transportation outfit is aware of that its future in India (if not elsewhere) is unsure if it could’t earn cities’ belief, and final-minute guarantees like these may characterize its greatest probability at swaying native officers.
[Image credit: Tengku Bahar/AFP/Getty Images]