Uber rejects speak of 'hundreds' of sexual assault studies
AP Photograph/Saurabh Das
Uber is not keen on allegations that it does not do sufficient to cease sexual assault throughout rides, and it is opening up a few of its knowledge to stop its bruised fame from getting worse. In response to BuzzFeed Information acquiring leaked buyer help knowledge suggesting that there have been hundreds of complaints about sexual assault throughout journeys, Uber has launched official information that means the issue is not as critical. Reportedly, there have been “fewer than” one hundred seventy complaints of sexual assault between December 2012 and August 2015, and 5 of rape — nonetheless horrific, however not as dangerous as implied. The search queries that BuzzFeed obtained supposedly embrace outcomes that haven’t any relation to precise instances, comparable to names (individuals named “Draper” would present up) or pricing gripes that contain a poor selection of phrases.
The corporate maintains that it is “deeply dedicated” to protected rides, and that its know-how helps it shield individuals “earlier than, throughout and after” their journeys. There’s no less than some fact to this. It has tightened some screening procedures, and has in any other case taken additional steps to each forestall incidents and cope with them once they present up.
The problem is discovering out whether or not or not the official figures inform the entire story. Uber is not giving BuzzFeed an opportunity to take a look at the complaints themselves, for one factor. That is comprehensible given privateness considerations, nevertheless it makes it troublesome to confirm how most of the search queries are immediately related. The screenshots alone present 9 topics which might be unambiguously about sexual assault — it does not bode properly if one leaker can shortly discover 5 % of incidents. This doesn’t suggest that Uber is hiding something. Nevertheless, it is evident that the revealed information is as a lot about injury management as anything.