Uber launches in-app panic button in India
Beginning on February eleventh, Uber passengers in India could have entry to an in-app panic button that alerts native police in case of emergency. Whereas the experience-hailing service beforehand stated the function will probably be obtainable worldwide, will probably be launched in India first in response to the transportation division’s demand for tighter safety measures. In the event you recall, a New Delhi lady accused an Uber driver of rape in December, so the company demanded a bodily panic button in cabs, amongst different security measures. The division even just lately requested the federal government to ban the service for good (its operations have been halted for a number of weeks after the incident), because it believes the corporate did not adjust to its calls for.
That has prompted Uber to reply by way of its weblog, the place it posted all the safety measures in place inside the nation, together with a extra stringent driver screening program. Uber Mumbai’s common supervisor additionally defined why the corporate determined to not put bodily panic buttons in its automobiles:
As a know-how firm, Uber doesn’t personal automobiles or make use of drivers. We associate with unbiased contractors who’re appropriately licensed to offer business transportation by the federal government. Which means these drivers are free to work with different operators.
Think about you enter the car of a driver who works on 4 platforms. His/ her automotive might want to have 4 bodily panic buttons. In a state of affairs of misery the rider must decide the right operator’s panic button to have the ability to get assistance on time. That is 25% probability of success; and a choice that needs to be made and executed in a cut up-second, if in any respect.
Along with inflicting confusion, we discovered that not solely are bodily buttons vulnerable to put on and tear, but in addition mechanical malfunctions. There isn’t a approach to make sure that they’re stored in working situation throughout all of the automobiles within the metropolis.
Along with the digital panic button, Uber has additionally made it simpler for passengers in India to share their routes, driver/automotive particulars and actual-time places with as much as 5 household and associates.