Shopper Reviews drops its Tesla Mannequin S suggestion
As soon as upon a time, Shopper Studies gave the Tesla Mannequin S P85D its highest score ever, however the love affair is over, for now. Whereas it nonetheless loves the best way the sedan drives, the evaluate group has concluded after its Annual Auto Reliability Survey that stories from 1,four hundred house owners present the automobiles have a “worse-than-common general drawback fee.” Whereas it additionally famous that these issues are principally coated by Tesla’s 4 yr/50,000 mile bumper-to-bumper guarantee or its eight yr, limitless mileage powertrain guarantee, it nonetheless determined the car is not deserving of its “Really helpful” score. In response, Tesla says it strives to make hardware fixes “painless,” and famous that the research additionally discovered house owners rated the corporate’s service as one of the best on the planet.
After the information got here out this morning, Tesla’s inventory worth dropped from a excessive of $228, to as little as $202. Whereas it has recovered a few of that, there’s nonetheless concern over whether or not it is as much as the duty of accelerating manufacturing of the favored EVs, and rolling out new variations just like the Mannequin X. Should you’re at present out there for a P85D, we’re guessing Ludicrous mode and Autopilot outweigh a probably finicky powertrain, malfunctioning door deal with or squeaky sunroof, however solely time will inform how these automobiles age as extra of them hit the street.
Shopper Reviews additionally discovered that clients fee Tesla service and loyalty as the most effective on the planet. Shut communication with our clients allows Tesla to obtain enter, proactively tackle points, and shortly repair issues. Over-the-air software program updates permit Tesla to diagnose and repair most bugs with out the necessity to are available for service. In situations when hardware must be fastened, we attempt to make it painless.
[Image credit: Bloomberg via Getty Images]
VIA: LA Occasions
Tags: consumerreports electricvehicle ev score advisable reliability tesla teslamotors video