Sennheiser pulls Momentum Wi-fi headphones after Bluetooth points

Sennheiser pulls Momentum Wireless headphones after Bluetooth issues

Sennheiser’s Momentum headphones have been a employees favourite right here at Engadget for some time. When the corporate introduced a wi-fi model at CES, I used to be wanting to get my arms on a pair for evaluate. Sadly, when listening to music with the Bluetooth headphones and utilizing an Apple Magic Mouse with my MacBook Air, I observed common music drop outs — virtually each time I moved my mouse. Because it seems, I wasn’t the one one. After what Sennheisers says is a “small quantity” of buyer complaints, it stopped manufacturing and cargo of the Momentum Wi-fi till the difficulty is fastened. In fact, stopping manufacturing tells me there is a huge drawback, however the firm maintains the instances are “restricted.” Along with interruptions when enjoying tunes, customers skilled points making an attempt to make calls, too. Sennheiser defined the offender could possibly be a variety of elements that prey on wi-fi connections, which might embrace something from interference to sign power that may’t deal with excessive-visitors areas.

The audio woes I skilled with the Momentum Wi-fi are restricted to the Bluetooth connectivity. Once I plug the headphones into my laptop computer or telephone immediately, the audio is simply as pristine as what I heard again in Vegas. It is actually good. Nevertheless, this mannequin is pricier than the wired cans at $500, so that you’re actually splurging to make use of ‘em sans cable. As you may anticipate, Sennheiser is tough at work on an answer and folk that assume they could have a faulty unit can return it. They’re nonetheless underneath the unique two-yr guarantee since they only lately gone on sale. The corporate is reviewing every grievance on a case-by-case foundation to find out which environments are inflicting the tech to not perform correctly. That being stated, I am going to maintain any detailed impressions till the set I’ve is swapped out for a working pair.

Assume you may need a problem with yours? Contact Sennheiser to get it sorted out.

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