SeeDoc launches in India to offer reasonably priced main healthcare by video
Discovering reasonably priced main medical care could be a headache for individuals in India. SeeDoc is likely one of the latest corporations utilizing know-how to unravel that drawback. Based mostly in New Delhi, its cellular app connects pre-screened docs and sufferers by way of video calls. Since launching in November, SeeDoc has been downloaded 300,000 occasions and dealt with greater than 15,000 video consultations.
SeeDoc was based by Jaideep Singh and Vivek Bansal, two serial entrepeneurs who’ve additionally helmed startups in america (Singh co-based individuals search engine Spock, which was acquired by Intelius, whereas Bansal held government positions at Globespan after it bought his software program startup Ficon Know-how).
Each males returned to India with their households a number of years in the past and shortly turned annoyed with the nation’s healthcare system. Many individuals need to pay out-of-pocket for main care, however have a tough time determining which suppliers are reliable, explains Bansal.
“We realized there’s a large hole when it comes to offering good, clear healthcare for households in India,” he informed TechCrunch. “There are numerous malpractices and little concentrate on offering good main care. I needed to see how we will apply our know-how backgrounds to unravel accessibility and transparency points.”
The platform presently has about one hundred docs (it plans to extend that quantity to 1,000 by the top of this yr). Along with basic drugs, docs additionally concentrate on dermatology, sexual well being, and pediatric care. Customers can ask a query by textual content totally free, whereas video consultations vary from 300 to 800 rupees, relying on every supplier’s location and degree of expertise. On its busiest day thus far since launching, SeeDoc dealt with 500 video consults.
Bansal says docs reply to requests inside two days, however the startup’s aim is to offer on-demand service. SeeDoc additionally has partnerships with pharmacies, clinics, and labs so customers can get prescriptions, followup care, or checks if mandatory.
India’s healthcare market is large–based on a FICCI-KPMG report, it was value $seventy three.ninety two billion in 2011, however that quantity will improve at a compound annual progress price of sixteen % to $280 billion by 2020. Public healthcare methods range extensively all through the nation and many Indians are uninsured.
A number of startups already use video-conferencing to assist sufferers entry fast and reasonably priced care. SeeDoc’s rivals embrace Lybrate, which is backed by Tiger International, and iCliniq. SeeDoc, which is at present closing its first funding spherical, plans to distinguish by ensuring all of its docs see sufferers recurrently so they’re assured a gentle revenue via the platform.
“One of many key elements of our enterprise mannequin is to maintain utilization of docs excessive,” says Bansal. He says that each one of SeeDoc’s docs at present see about 30 sufferers a day, or the present most.
SeeDoc seems to be for docs who’ve educated at prime medical packages and have no less than 5 to fifteen years of expertise. Additionally they need to be prepared to make use of the platform’s backend software program, which is how SeeDoc standardizes care by ensuring docs are asking all of the questions they should make a analysis, addressing affected person considerations, and referring them to pharmacies or labs if wanted.
“The backend is actually the important thing factor of our enterprise mannequin,” says Bansal. “It will probably present a really top quality of service in addition to transparency and uniformity as a result of the docs need to comply with it.”