Samsung reps can distant management your S7 for troubleshooting

Samsung reps can remote control your S7 for troubleshooting

You realize these calls you get from a good friend or member of the family who simply cannot appear to determine the best way to function a smartphone? Samsung+ app’s new function might prevent the difficulty of getting to spend hours serving to them work out how one can change on their cellular knowledge connection or to attach a pair of Bluetooth headphones. The app’s newest replace provides a function referred to as “Help,” which permits representatives to take over and troubleshoot their telephone for them.

They should name or contact a rep by way of video chat on the app’s new reside help function to offer him entry. However as soon as that is accomplished, the rep can take issues into his personal arms. Dangerous information is that Help is just out there on the Galaxy S7 and S7 Edge for now, although different units will get it by means of service updates within the weeks to return. Those that do not want a rep’s assist — or these new to Samsung’s units — nevertheless, can take a look at the app’s troubleshooting FAQ and ideas and tips library as an alternative. The app’s newest model is now out there, and people who do not even have it but can get it from Google Play.