Samsung knowledge middle hearth causes outage, errors on sensible TVs and telephones (replace: fastened)

Samsung data center fire causes outage, errors on smart TVs and phones (update: fixed)

Seeing an error message in your Samsung telephone, pill or Sensible TV immediately? You are not alone, because the Samsung.com web site seems to be down and house owners worldwide have reported something from error messages to being unable to entry apps on their sensible TVs. Studies have unfold on Twitter — principally from a group information website referred to as Wikitree — that a hearth at a Samsung SDS constructing in Gwacheon, South Korea is the wrongdoer. We have contacted Samsung however have not heard something again but, and whereas a few of its social media pages have famous the outage, there is not an official rationalization posted.

Replace: Naturally now that we have talked about it, the outage that lasted a number of hours seems to have ended round 6:15AM ET. Most of the similar customers who have been having issues with their sensible TVs and telephones appear to have full entry once more, and Samsung.com is again up and operating. A Samsung SDS weblog submit confirms the hearth and subsequent outage, whereas apologizing for the inconvenience. Regardless of some scary photographs and video of the blaze (after the break) Korean information studies point out there have been no fatalities. The large query left? Why a fireplace at one location appeared to have such a big have an effect on on the corporate’s units and providers.

[Thanks, Mark & Martin!]

Samsung’s official remark, in English:

We now have detected a quick service disruption brought on by community outage which lasted from 06:00 to 10:30(GMT), April twentieth, 2014. The service has been restored as of 10:30(GMT).

We apologize for any inconvenience this will have triggered.

오늘 ICT 과천센터 화재로 심려를 끼쳐 드려 사과드립니다. <공식입장 전문 : http://t.co/PDvwuGZkyQ>

– ICT story (@ICTstory) April 20, 2014

Photograph of Yonhap displaying supplies of Samsung SDS constructing is falling off due to hearth,. pic.twitter.com/E1gzO9t3ff

– Jaehwan Cho 조재환 (@hohocho) April 20, 2014

Samsung’s web site been down for three+ hours, and that is the worldwide website. Issues are regular, I assume?

– Evan Hindra (@evanhindra) April 20, 2014

헐. 과천 삼성 SDS 건물에 불났네. 사상자가 없었으면 좋겠는데. pic.twitter.com/uwefIMgDI1

– Joshua (@shbaik82) April 20, 2014

@SamsungUK the sensible hub is down. Is there actually no help or info?!!

– Cromerty York (@Cromerty) April 20, 2014

#Fail http://t.co/aTeVEzEaDJ is down, all ‘Sensible’ units – TV, Bluray – boned. Obv the web is down if http://t.co/xDtqnPOYIq is down!

– Ed S (@iMiMiMx) April 20, 2014

@Micko3 Hello! Thanks for reaching out. We’re at present wanting into this. We’ll let you recognize as soon as we now have the knowledge. ^Jonah

– Samsung Help USA (@SamsungSupport) April 20, 2014

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