Reserve unveils a full suite of instruments to assist eating places handle their tables
Because it launched in 2014, Reserve has typically been described as a “eating concierge” — which sounds cool but in addition perhaps just a little obscure. Principally, the corporate combines a versatile reservation system with funds.
Now Reserve is able to do extra, with the launch of one thing referred to as Reserve for Eating places. Peter Esmond, the corporate’s head of restaurant product, described this as a desk administration service — an business time period for merchandise (like these provided by OpenTable) that Esmond defined as “an operational software to handle the visitor expertise from starting to finish.”
In Reserve’s case, that signifies that along with simply managing reservations, the system additionally features a buyer database, so eating places can maintain monitor of somebody’s preferences and allergic reactions throughout visits, and even throughout eating places in a bigger group or chain.
And on the reservation entrance, Reserve is launching a brand new Reserve.com so now you can make reservations on the internet (not simply out of your smartphone), and it’s additionally providing an embeddable widget so eating places can supply reservations on their very own web site.
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Reserve for Eating places will value $ninety nine per location per thirty days, with the corporate utterly eliminating its $5 per-reservation payment.
“We need to be aligned with our restaurant companions,” CEO Greg Hong stated. “With that the alignment comes a greater pricing construction — a flat charge for eating places to make use of our desk administration product. You’ll be able to have a limiteless quantity of reservations and that’s the identical flat charge.”