Nest outage cuts distant customers off from Dropcams, thermostats

Nest outage cuts remote users off from Dropcams, thermostats

For those who’re making an attempt to login to a Nest (or Dropcam) account in the meanwhile, you in all probability cannot. The corporate acknowledged a service drawback with the cellular and net app on its Twitter account, however to date there are not any particulars about what’s behind the issue. Thermostat house owners can nonetheless change their temperature the old style means, by strolling as much as it and twiddling with the system, however that is in all probability the sort of expertise they have been making an attempt to get away from. Dropcam customers do not appear to have any sort of direct interface workaround in the meanwhile, in order that they’ll simply have to attend till entry by way of the cloud is restored.

[Thanks, Michael]

We’re investigating a service outage with the Nest cellular and net app, and the group is engaged on a repair. Particulars to return.

— Nest Help (@nestsupport) September eight, 2015

We could not login to our units by way of the online or cellular apps because it stated the password was invalid, and is tossing a server error message in the intervening time. Some customers on Twitter are saying that outages appear to have turn out to be extra widespread these days, and are pointing the finger at Google. In fact, as with different outages of cloud-based mostly residence gadget setups, the query of how a lot management and entry customers have if/when outages happen leads some to choose units they will hook up with regionally. We have contacted Nest concerning the difficulty, and can replace this publish when there’s extra info.

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