Leaked Apple help app might prevent a visit to the shop

Leaked Apple support app could save you a trip to the store

The Genius Bars in Apple’s retail shops are presupposed to be handy methods to reply questions and get repairs, however the ever-rising deluge of consumers typically makes it a ache. Ever waited 20 minutes simply to get a Lightning cable changed? Properly, the Cupertino crew might have a intelligent method to velocity up that wait time… and in some instances, prevent a visit altogether. Each uSwitch and leaker Sonny Dickson perceive that Apple is engaged on a help app for iOS that may assist you to get the repair you want. The app would chop down the reason for your drawback by asking questions, and supply possibilities to contact help, guide a Genius Bar appointment or (if it is a comparatively minor situation) repair it your self by way of how-to guides. Consider it as Apple’s help web site distilled into an easier, extra highly effective type.

It isn’t sure simply when this app would launch, assuming the rumor is correct. It is also attainable that the help software program may fold into the prevailing Apple Retailer app somewhat than stand out by itself. Nonetheless, it might do so much to enhance your general help expertise. Even should you are likely to breeze by way of help your self, it’d prevent from ready ages for others to stroll by way of primary drawback-fixing steps.

[Image credits: Melanie Stetson Freeman/The Christian Science Monitor via Getty Images (top), Sonny Dickson (bottom)]

Leaked Apple support app could save you a trip to the store

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