Google is testing Hangouts-based mostly customer support

Google is testing Hangouts-based customer service

Google is not precisely recognized for interacting instantly with its clients, however in line with TechCrunch, the corporate needs to vary that — in case you’re trying to a purchase a brand new gadget. Apparently, Mountain View has began testing a service on the Play Units web page that connects you to a Google System Professional by way of Hangouts. Keep in mind Helpouts, that portal the corporate launched in 2013 the place you will get classes or ask for recommendation from professionals for a worth? It is considerably comparable as they each undergo Hangouts, however session for this service is fortunately free. You will merely need to navigate to Units’ Assist part and select Video name to ask precise human reps concerning the smartphones, tablets and Chromebooks the corporate’s promoting. Curiously, it does not embrace Nest and its merchandise Dropcam and Shield, so that you’re by yourself when you’re within the means of automating your own home.

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