FCC eyes faster responses to service complaints with new web site

FCC eyes quicker responses to service complaints with new website

In case you’re able to air these grievances together with your present cable, web or telephone service, the FCC has a brand new website to gather these complaints. The Fee’s Shopper Assist Middle supplies an inventory of widespread gripes regarding each broadcast and cable TV, radio, emergency communications and entry for these people with disabilities — along with the aforementioned subjects. It additionally offers recommendations on methods to resolve the difficulty(s), and if you would like, you’ll be able to file a grievance with out perusing the record to see the place yours matches. As soon as submitted, every grumble is assigned a monitoring quantity that may assist you to maintain tabs on its standing. They’re despatched instantly to every community or service supplier, and require a written response in 30 days that you’re going to get a replica of, too.

[Photo credit: Brendan Smialowski/AFP/Getty Images]

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