Eden, Providing On-Demand Tech Help, Launches A Enterprise Product

Eden, Offering On-Demand Tech Support, Launches A Business Product

Eden, the on-demand tech help and set up startup out of Y Combinator, is at present introducing new income streams to the platform.

Initially, Eden launched to serve the buyer market, charging people $70/hour to do issues like troubleshoot the wifi or set up a printer. However the workforce at Eden quickly realized that companies additionally present an excellent demand for fast-and-straightforward tech help and set up, and have at the moment launched a 3-tiered enterprise product.

CEO Joe DuBey defined to TechCrunch that, with Eden for Enterprise, there are three several types of tech wizards.

The primary is an ‘enterprise-grade’ tech wizard, in accordance with DuBey, which prices $ninety nine/hour. Eden additionally provides a Useful Wizard, which performs duties from putting in a projector to portray a wall or fixing a doorknob, costing $seventy nine/hour. And eventually, Eden’s low-worth product, the Process Wizard, goes for $39/hour and does all of the odd-job nobody within the workplace has time for, like unpacking packing containers or organizing cabinets or counting stock.

DuBey stated that Eden realized workplaces have been utilizing Eden typically and repeatedly for each tech help points and ‘get-it-executed’ duties, and has determined to introduce a enterprise mannequin round that demand.

Apparently, this places Eden in the identical aggressive panorama as providers like Managed By Q, which handles all of the workplace administration providers (delivering provides, cleansing, set up, handywork, and so forth.) from an iPad. Although MBQ focuses on cleansing and supply, Eden’s new providing of process administration with the Activity Wizard, in addition to set up from the Useful Wizard, does yield some overlap between the 2 startups.

In fact, Eden will proceed providing shopper on-demand tech help. Nevertheless, with the corporate switching from 1099 contractors to W2 staff, the price construction has modified the pricing for shoppers to $ninety nine/hour.

You’ll be able to take a look at Eden for your self proper right here.