Comcast leak exhibits that knowledge caps aren't about congestion

Comcast leak shows that data caps aren't about congestion

Many web suppliers with knowledge caps (particularly in cellular) will inform you that these limits exist to stop community congestion — that is not essentially true, nevertheless it’s the official line. Nevertheless, Comcast is not even making an attempt to make that declare. Leaked help paperwork present that the cable big’s customer support reps will deny that the increasing web caps are about congestion in any type. As an alternative, the ceilings are about “equity” and providing a “extra versatile coverage” to subscribers. Additionally, Comcast is telling brokers to keep away from describing cap-free areas as having limitless utilization. As an alternative, staffers are purported to inform you that unfettered areas are nonetheless topic to Comcast’s longstanding 250GB smooth cap — the corporate simply is not “at present implementing” the restrict. In different phrases… it is limitless.

Comcast tells us that the paperwork are actual, and that they line up with what the corporate has stated prior to now — you possibly can learn the complete assertion under. It is protected to say that the arguments do not move the sniff check, although. You already had equity and adaptability, since Comcast would solely sometimes clamp down on individuals operating over its caps. In the event you presently use over 300GB per 30 days and reside in one of many newly capped areas, you are going to be paying extra to take care of the extent of service you might have. This can be extra about holding income up, particularly at a time when clients are ditching cable TV in favor of web-solely viewing.

“These paperwork are in line with what we have been saying each internally and externally about these trials. We have additionally stated many occasions that because the Web, and our clients’ use of it, evolves, so will we and our insurance policies. Our purpose is to deliver the most effective services to the marketplace.”

[Image credit: Justin Sullivan/Getty Images]

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