Australia: Steam's previous no-refund coverage broke the regulation
Have been you sad that Valve did not supply refunds on Steam till final June? Neither was Australia. The nation’s Federal Courtroom has dominated that Valve violated shopper regulation by denying Steam players refunds beneath any circumstances. You are entitled to get your a refund on shoddy merchandise, the courtroom says, whether or not they’re digital or bodily. The penalty has but to be decided, however it might be muted provided that Valve has already modified its tune.
The choice will unsurprisingly make the most important influence in Australia, however it’s an necessary transfer wherever you reside. It reinforces the notion that digital content material gives the identical shopper rights as anything, and may persuade different on-line outlets to comply with go well with in the event that they have not already.