Apple is changing first gen iPod nanos as a consequence of defective batteries

Apple is replacing first gen iPod nanos due to faulty batteries

After providing to swap out a couple of defective first gen iPod nanos in Korea again in 2009, it seems Apple has lastly seen match to get them out of proprietor’s pockets right here within the US (replace: worldwide) too. An e mail simply despatched to registered house owners (included after the break) and see posted on its alternative program website inform customers the affected models have been bought between September 2005 and December 2006. When you have one (critically, yours nonetheless works?), cease utilizing it proper now and fill out the shape on the hyperlink under to order a free alternative unit. The primary inconvenience — aside from discovering out you’ve got been strolling round with the potential for a “uncommon case” of overheating happening in your skinny denims — is an anticipated six-week lag between Apple receiving the previous unit and delivery you out a alternative.

The rationale given for ready so lengthy to switch them is that in relation to this challenge “the probability will increase because the battery ages”; that, and it is lastly too late so that you can run out and get a Zune. No phrase but on which fashions might be despatched out as replacements, but when yours is personalised, then sorry — no inscriptions obtainable.

[Thanks, Paul & Jordan]

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Pricey iPod nano proprietor,

Apple has decided that, in very uncommon instances, the battery within the iPod nano (1st era) might overheat and pose a security danger. Affected iPod nanos have been bought between September 2005 and December 2006.

This challenge has been traced to a single battery provider that produced batteries with a producing defect. Whereas the potential for an incident is uncommon, the probability will increase because the battery ages.

Apple recommends that you simply cease utilizing your iPod nano (1st gen) and comply with the method famous under to order a alternative unit, freed from cost.

Notice: This battery challenge is restricted to the iPod nano (1st gen) and doesn’t have an effect on some other iPod.

Alternative Course of

You might order a alternative unit by way of the online. Click on right here to start.

Your iPod nano serial quantity can be checked to confirm that it’s eligible for this program. You’ll obtain a alternative unit roughly 6 weeks after we obtain your present iPod nano (1st gen).

When you’ve got a customized iPod nano, you’ll obtain a non-personalised alternative. Be sure to make use of iTunes to again up any knowledge in your present iPod nano earlier than sending it in for a alternative unit.

Further Info

Figuring out an iPod nano (1st gen):

• It has a black or white plastic entrance and a silver metallic again – later iPod nano fashions have a metallic back and front.

In case you want help with putting an order, please go to an Apple Retail Retailer or an Apple Approved Service Supplier (AASP) and convey your iPod nano with you for serial quantity validation.

Your alternative iPod product is warranted to be free from defects for ninety days from the date of service.

Thanks for collaborating on this program.

Sincerely,

Apple

Associated URL: http://www.apple.com/help/ipodnano_replacement/?cid=CDM-US-DM-P0010121-CON&cp=em–&sr=em

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