Apple Gives Repair for 'Error fifty three' Bug and Apologizes To Clients

Apple is apologizing for, and fixing, the "Error fifty three" bug that left a few of its clients holding bricked telephones.

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Many iPhone 6 and 6 Plus customers discovered that their iPhone stopped working following repairs completed anyplace aside from an Apple Retailer or Apple-approved restore middle.

There have been quite a few reviews from customers who had their screens or house buttons repaired by a 3rd-get together technician and, once they tried to improve to iOS 9, the replace would fail, giving an error message that learn: "The iPhone ‘[device name]’ couldn’t be restored. An unknown error occurred (fifty three)."

Apple Offers Fix for 'Error 53' Bug and Apologizes To Customers Apple Offers Fix for 'Error 53' Bug and Apologizes To Customers

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Some observers had speculated that Error fifty three was the corporate’s approach of imposing a monopoly on repairs. Others stated it could possibly be Apple’s means of making an attempt to stop theft of your knowledge after safety is tampered with.

Beforehand, Apple had stated that "Error fifty three" was a "safety measure" taken to stop fraudulent transactions. However many customers questioned why the corporate would go as far as disabling the system and never simply the Contact ID options. A Seattle-based mostly regulation agency final week filed authorized motion towards Apple over the controversy.

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Now, in an about-face, Apple is apologizing and has launched an up to date model of iOS 9.2.1 for iTunes that may repair telephones disabled by "Error fifty three". It can additionally forestall future unofficial Apple repairs from bricking telephones, the corporate stated. Though the brand new replace will repair bricked telephones, the Contact ID sensor will not work.

The corporate has additionally up to date its help doc for "Error fifty three" on its web site. When you have an iPhone that was bricked by "Error fifty three," plugging it into iTunes and operating the newest replace ought to restore the telephone and get it up and operating once more.